SnapTravel requires cancellation a full week in advance to issue a refund, regardless of circumstances. Due to the pandemic, I canceled flights with two airlines and a hotel with full credit or refunds on same-day cancellations. I gave SnapTravel three days notice, and they refused to change their policy. Plus their customer service was almost impossible to reach. I filed an appeal in late March only to have Snaptravel offer no refund or credit at all.
5 years ago
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