I would give it 0 stars if I could. I booked through them and got a hotel with bed bugs. No big deal. I check out immediately and spend the next 6 months trying to get ahold of ANYONE since the hotel refunded snaptravel, but not me. I get the RUDEST customer service agent 6 MONTHS AFTER THE STAY AT THE HOTEL MIND YOU, who basically says they’re going to be keeping my money, and then CUTS OFF THE CONTACT! I SPENT 6 MONTHS TRYING TO GET AHOLD OF SOMEONE AND WHEN I FINALLY DO THEY TELL ME THEYRE KEEPING MY MONEY AND BASICALLY BLOCK ME ON FACEBOOK MESSENGER!!!!!
4 years ago
Super.com has a
4.5
average rating
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