We booked a stay at Travelodge Macclenny FL, and upon arrival, the room was a total dump! Broken windows, shower curtain rod falling out, busted microwave, and worst of all, in q pandemic, SOMEONE ELSE'S BLACK HAIR on the towels, and gross yellow mystery stains on the sheets. We immediately walked back out of the room, to the night window, and said no way we felt safe staying there. We took photos and videos, and notified Snaptravel immediately. Since then, i have gotten nothing but the runaround from them, and a flat refusal to be of ANY help. The hotel also refuses to make it right. This place is a scam and their customer service is abysmal