Snaptravel can kiss my ass! I booked a hotel at the westgate resort in Orlando due to covid I couldn't stay there! I called snaptravel they told me to call the hotel for my refund I called the hotel they told me they would gladly give me my refund unfortunately they cant because I booked with snaptravel and to call them back and demand my refund! I called snaptravel back I ask to speak to the supervisor 4 different times and calls they lied and said the supervisor was in another call or he way on the other side of the building. Then they send me a email stating I cant get my $517 back! I called them and cursed them out! How in the hell I cant get my money back if I tried to cancel 3 days before staying and I they say I cant change the dates! What a scam! I called again and asked where did my money go if I didn't stay there and the hotel didn't charge me they are con artist! NEVER BOOK WITH THEM EVER!!!