Me and boyfriend booked a room for a night at a nice hotel through them and the email we got showing everything we paid, long with saying no other charges would be occur towards our stay! When we went to check-in we were told we need to put $100 deposit down! We didn't have any extra money to be spending! My boyfriend is extremely sick, plus has to medical procedure done tomorrow and snaptravel would not reverse the charges and didn't care that we where ending up sleeping in the car tonight! We even told them that we had no extra money and they were committing fraud! They said it was our problem and would never put a manager on. This is not the first time they have done this to us! If my boyfriend medical issue gets worst, because we are forced to sleep in our car, they will be sued! DON'T TRUST SNAPTRAVEL EVER!