Sheldon
Bought a car from these 9 month ago, timing belt went 3 days later. Was with them for 4-5 weeks said got rebuilt by them. Got it serviced few days ago to find out it has a salvage engine in it. They have no receipt for the engine or no proof of the mileage, only what is written on top of the engine in a white pint which anyone could of done. Customer service is very poor, they will not phone you back you will have to keep badgering them to which they never have a answer to what your phoning about it’s always we will get back to you. I got told “bring the car down to is and we will sort it” took the car said leave it with them A couple of days this turned in to 3 weeks never kept me updated what was happening all I got on the phone is we been very busy leave it with us. Eventually went down there and got told I will be looked after. They said going to take the car back and look for another car. Found another car went through check etc turns out wasn’t been looked after they were giving 7200 px for my car which I payed just shy of 11k for. Told me this was more than car is worth they given me extra for it. I didn’t go ahead with the deal as this was infair as the problems they had caused I should be getting all my money back regardless of the mileage i put on the car (few thousand) got a online quotation from webuyanycar of £8150 made appointment and agreed on valuation of 8k after looking at the car. (This was only to get a valuation)went to car city it Peterborough they offered me £8500. This proved I was been ripped of by SW. I have all paperwork and everything has been passed on to financial ombudsman on which SW havnt even given me a “final letter” on which i (and the finance company) gave them 8 weeks. Avoid this place, when buying a car there fantastic couldn’t be anymore helpful. The after sales are beyond terrible they just don’t want to know. You only have to go in the service waiting area and will hear all complaints coming in. I CAN NOT EXPRESS ENOUGH AVOID!!!!!!
3 years ago
Read SW Car Supermarket Reviews
SW Car Supermarket has a 2.1 average rating from 47 reviews
Related Photos & Videos

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial