We ordered a small vanity in August and all appeared to go well until it turned up - the wrong colour. no biggie - mistakes happen but...it took nearly 2 months to get a replacement. about 10 phonecalls, an online chat that went nowhere and some 30 plus emails the replacement just arrived. no tracking details etc. Sending back the incorrect one took about 10 emails and more phonecalls in itself and eventually some guy just turned up with no warning and not even a consignment note or sticker for the packaging. Whilst the support staff were pleasant they really had no idea what was going on and kept making excuses about how the 3rd party supplier and couriers had made mistakes, lost the order, weren't responding etc. What really infuriated me was the ongoing gushy emails telling me how beautiful my vanity was - with little ability to just sort it out and send the correct one. Subsequent to my original review I had a phone all from the customer service manager. She was very apologetic and could see via the records the absolute shambles that had occurred with my order. She offered (and I accepted) a partial refund on the original price. Hopefully The Blue Space uses my experience as a learning opportunity and if they keep their word, this doesn’t happen to another customer.