“We're an interior design firm based in the Macedon Ranges and my client needed a new toilet. I contacted Melita to see if she could speed up that part of our order (which included many more items) and she arranged for delivery within 72hours, instead of the estimated 10 days over the Easter break. My client and I were both delighted with this personalised service. The rest of the order arrived a few days later - in perfect condition. We'll be using The Blue Space as our preferred supplier for online purchases from now on. Thank you for your amazing service, Melita. Nicola at Style In The Ranges.”
Hi Leanne,
Thank you for your great 4-star review!
We’re thrilled to hear that you appreciate our range of quality products and have chosen to shop with us multiple times. We apologise for any delays in shipping; often this is due to the lead times of products that are in stock with our supplier. We have a delivery calculator which is located underneath "Add to Cart," and all you need to do is enter your postcode and it will give you an estimated shipping cost as well as the delivery lead time.
We are continually working to improve our delivery times. We look forward to being a part of your next home improvement project.
Kind regards,
The Blue Space Team
“Fantastic customer service. Ellie was friendly, professional and kept me up to date while waiting for our mixers to be delivered. We received them in perfect time to continue on with our renovations! Thank you!”
Hi Danielle,
Thank you so much for your fantastic 5-star review!
We're delighted to hear that Ellie provided you with friendly and professional service while keeping you updated. It's great to know our timing worked out perfectly for your renovations!
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Thank you, Ellie, for addressing all my queries with great professionalism.
I truly appreciate your efforts in expediting the original delivery despite its delay, offering a complimentary discount code, and replacing the defective item.
Your promptness in responses and resolutions has been exceptional.
Kudos!”
Hi Mike,
Thank you for your fantastic 5-star review!
We're delighted that Ellie could address your queries with professionalism and expedite your delivery. It's always our priority to ensure our customers are satisfied, and we're glad to hear her promptness made a difference for you.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi John,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“14 months ago we started renovations in our townhouse- an en-suite, main bathroom, small toilet under the stairs and small laundry. We were given a timeframe of 4 months tops….hmmm. However, today with our lovely new builders, we were moments away of wrapping up this crazy last 14 months… and then it was realized that the wrong toilet coupled cistern thing had been ordered 🤦♀️🤦♀️
So of course the toilet could not be done *Insert heart attack* Anyway- one quick call to the Blue Space (who we bought alot of stuff from) and I was connected with Ellie- I explained the situation and that I needed to know the specific model number so the plumbers could hopefully get it today. Because if they couldn’t, I’d have to wait another week! Not to mention- I had 3 big plumbers sitting next to me listening in, also hoping she would come through with the goods lol.
Not only was Ellie sweet and kind, she was VERY helpful. It can be hard to find people like this sometimes!
She had sent the order that we needed to my inbox in less than ten mins.
So much time has now been saved. And my sanity is now returning LOL
Thanks so much Ellie! ❤️”
Hi Carly,
Thank you so much for your wonderful 5-star review!
We’re thrilled to hear that Ellie was able to assist you during such a stressful moment in your renovation journey. It's always our goal to provide quick and helpful service, and it's great to know that we could help save both time and sanity!
Wishing you all the best as you wrap up the renovations in your townhouse!
Kind Regards,
The Blue Space Team
Hi Brett,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Susan,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Diedre,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Andrean,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Emma,
Thank you for your fantastic 5-star review!
We’re thrilled to hear you’re happy with our competitive pricing and wide range of products. We’re committed to offering great value and making your renovation journey as stress-free as possible.
We look forward to being a part of your next home improvement project!
Kind Regards,
The Blue Space Team
Hi Jodie,
Thank you for your lovely 5-star review!
We’re thrilled to hear that your purchase was easy and that you were kept well informed throughout the process. It’s great to know that our team was able to assist you with any questions you had, we are always happy to help!
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“The customer service team were so prompt and helpful. They kept me informed at all times when I notified them about a faulty product.It was so nice to have a positive experience. They replaced the product and didn’t charge us postage.”
Hi there,
Thank you for your lovely 5-star review!
We're so pleased to hear that our customer service team were prompt and helpful, and that your issue was resolved smoothly. It’s great to know you had a positive experience with us.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“I bought a specific light from this store a few times. But the model is discounted now, I asked the team if they can find the specifications so I can find a similar model. Melita is super helpful to find something from other online stores which really saved me time to do the research again. I will come back to the store again if I can find something works for me.”
Hi there,
Thank you for your fantastic 5-star review!
We're so glad to hear that Melita was able to assist you in finding what you needed. Your time is valuable, and we're happy to help make your shopping experience smoother. We can't wait to welcome you back to The Blue Space for your future lighting needs!
Kind Regards,
The Blue Space Team
Hi there,
Thank you for your fantastic 5-star review!
We're thrilled to hear about your quick delivery and Shilla's prompt customer service. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi George,
Thank you for your wonderful 5-star review!
We're delighted to hear that you found our quality and pricing competitive. It’s great to know that Melita and Shilla provided professional assistance with your queries.
We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Emma,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Glynis,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Great website with a large array of bathroom and kitchen products also well priced. Arrived very punctually. Only negative is that I tried the next day after ordering an item to change my order though the operator refused to change the order so had to go through the process of receiving the order and returning it to repurchase the correct item. The return process was a little stressful though it did work out ok.”
Hi Colin,
Thank you for your thoughtful 4-star review! Your feedback is invaluable.
We're glad to hear you found our website helpful and were pleased with the timely delivery of your order. However, we apologize for the inconvenience you faced when trying to amend your order. For in-stock orders such as yours, they go into processing status quite quickly with the warehouse, and they are often too far along in the process to stop dispatch. We understand that the return process can be a bit stressful, and we appreciate your patience as you navigated it.
We hope to see you again soon for your next project!
Kind Regards,
The Blue Space Team
