“We purchased a few products at The Blue Space as part of our home renovation project. We urgently needed the products, in time for a Christmas event in mid-December. We were supported by a proactive and customer focused Support Officer, Ellie. She went above and beyond and contacted the supplier, the delivery partner and kept me informed on timelines. The products were delivered ahead of schedule. Thank you so much Ellie. You have certainly reduced my stress level!”
Hi Tiffany,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“As an interior designer you often need items to site quickly. The Blue Space team and especially Brittany was very helpful and is an asset to the company. The pricing is also very competitive.”
Hi Gail,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Value for money. IT and logistic very user friendly and efficient. Customer services officer is very professional and attentive which give buyer a peace of mind. Very glad to buy from The Blue Space.”
Hi Kwan,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“My purchase of a toilet suite arrived today. The delivery team were excellent in keeping me informed of delivery time
Good price on my selected toilet suite, and the help team of Shilla and Melanie, went out of their way to help sort out a delayed delivery for me. Very helpful and understanding.”
Hi Norm,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Many items on back order, should be clearly outlined before purchased. Even after purchase it was not communicated until I had already been waiting over a month. It has impacted our bathroom renovation timelines.”
Thank you for your feedback. We apologise your order didn’t meet your delivery expectations.
At The Blue Space, we're proactive about delivery delays. With a Sydney warehouse brimming with stock and our dedicated delivery team, we dispatch thousands of products within 24 hours (Monday - Friday) from our In-Stock range.
For items not in our stock, we depend on our supply partners to hold stock and dispatch within 48 hours. However, in recent times, even well-managed supply chains face shipping delays and stock shortages. Since most renovation products in Australia partly depend on overseas supplies, we advise placing your orders early to avoid renovation project delays.
If you need further assistance with your order, please reach out to support@thebluespace.com.au.
Kind Regards,
The Blue Space Team
Hi and thank you for your feedback. We apologise your order didn’t meet your delivery expectations.
Based on your email and order number associated with this review we can see that your order was dispatched within the advised timeframe of 4-8 business days for dispatch.
At The Blue Space, we're proactive about delivery delays. I can see that our team replied to your email within one business day and we're currently investigating the matter.
Kind Regards,
The Blue Space Team
Hi Louise,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“I had an issue with my order because it was damaged during transit, but the team at The Blue Space, especially Ellie, were amazing. They sorted it out quickly, kept me updated, and offered great replacement options. The whole process was so easy, and their customer service was excellent. I’ll definitely shop with them again!”
Hi Luke,
Thank you for your amazing 4-star review!
We're so pleased you had a great shopping experience with The Blue Space and that Ellie and the team were able to resolve your issue. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Ellie assisted me today and her customer service was fantastic, Ellie went above and beyond to answer my questions before I made a purchase online which made my purchase a lot easier after her help! Thank you so much for all your help and I wish you all the best!!”
Hi Ramona,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“We had quite unexpectedly long lead times on a few of our commercial sized orders.
Shilla from the team was nothing short of supportive and kept us updated throughout the process. Thanks Shilla for the excellent service.”
Hi Daniel,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Barb,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“Excellent customer service, very responsive to my enquiries and the staff are extremely helpful. Prices are great and they even priced matched one of my items.
Great company to deal with, will definitely use them again and recommend The Blue Space to others :-)”
Hi Karen,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Donna,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“This company and it's team are absolutely amazing!
We built our new home using Blue Space.
Products, Price, Service, and Delivery you can't fault them.
Ellie, Cara and Melita special mention to these ladies..🌸
Definitely recommend Blue Space.”
Hi Simone,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
Hi Simone,
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
“We purchased all our goods for our ensuite renovation from The Blue Space. Easy process and all the goods were delivered in two lots in a timely manner.
2-3 months following our delivery the last of the ensuite goods (accessories) were due to be installed and were too big for our small ensuite. I read the terms and conditions and was basically not entitled to anything. So I wrote an email and explained why I had waited so long etc and Ellie (a very empathic and considerate staff member) sent it to the appropriate team for consideration, which was later approved. Can't ask for more than than that. Soo happy with the Ellie and the company's flexibility. Thank you!!”
Thank you for your amazing 5-star review!
We're so pleased you had a great shopping experience with The Blue Space. We look forward to being a part of your next home improvement project.
Kind Regards,
The Blue Space Team
