Products are good. Delivery was woeful. XL Couriers were not contactable, gave no indication of delivery times. After hours of phoning, eventually an XL person answered and indicated they had returned a key component of the smart toilet system ( seat and electronics) to Blue Space inappropriately, and with great inconvenience during bathroom renovation by my builder. It took multiple calls to Blue Space to track down the item and Re dispatch. Whilst Blue Space call-staff were very helpful on phone, promises made by were sometimes not followed through. However delivery issues too our home were the source of the problem.