I was impressed by the quality of the blanket I received but that’s where the good review ends. I also ordered a personalised stocking for my daughter which I never received, I emailed customer support who apologised and said it was due to a busy peak period and they would send a new one out asap which was completely understandable but this never happened. I filed a complaint with PayPal which they never responded to and because the tracking said delivered PayPal closed the dispute. The stocking wasn’t expensive only $20 but the principal of not receiving the item and avoiding rectifying it was very disappointing and as much as I like the blanket this situation will stop me from purchasing things from them in the future.