Thread The Word Reviews

Name: Thread The Word
Address: 43, Lakeside Avenue, 43, Lakeside Avenue, Reservoir
Rating: 4.92

4.9 Rating 1,457 Reviews

98 %

of reviewers recommend Thread The Word

4.9

Based on 1,457 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Thread The Word:

Hi there, we’re Thread The Word!

We’re an Australian business located in Melbourne and dedicated to creating beautiful, personalised blankets. All of our blankets are an order of one and knitted just for you.

We are very passionate about making all of our products in Australia. We have been producing personalised gifts for over 10 years in the photo industry.

Our blankets are knitted from 100% combed cotton. Combed cotton is super soft and we do not use any harmful chemicals so they are perfectly safe for babies and children.

We hope you love your blanket as much as we loved creating it!

Visit Website

Phone:

1300 086 238

Email:

hello@threadtheword.com

Location:

43, Lakeside Avenue,
43, Lakeside Avenue
Reservoir
3073

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Thread The Word 5 star review on 28th November 2024

406

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just don't even bother. There is nothing about this business or product that justifies the near torture you have to go through if you want any form of information. Firstly, the delivery times listed on the website are a lie. "Ships within 5 days" translates to "let's let it sit for 3 weeks and then we might think about putting your order together". Secondly, try reaching out to customer service and see if they a) respond or b) give you any actual information. They then refuse to give a refund as shipping delays "do not qualify". Rest assured the delay was NOT from the shipping. It was from the production. I bought something else when we went to go see the newborn and I suppose I'll just wait another month before the blanket arrives. Save yourself the anxiety - there are HEAPS of these types of stores out there. Try a different one.”

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Posted 5 minutes ago

“Gorgeous blanket Well presented in its cotton bag Quick delivery Highly recommend”

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Posted 16 hours ago

“I’m absolutely in love with this gorgeous gingham blanket! The 100% cotton fabric is so soft and breathable, perfect for keeping little ones cozy without overheating. The personalized touch adds such a special feel, making it a keepsake we’ll treasure for years. It’s versatile enough for snuggles, tummy time, or even as a stylish backdrop for photos. Highly recommend for anyone looking for a blend of comfort, quality, and charm!”

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Posted 19 hours ago

“Beautiful quality and design. Delivery was great and regular updates received.”

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Posted 20 hours ago

“Quick service and excellent communication from this company. Free delivery too! Thankyou!”

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Posted 1 day ago

“Thankyou for your beautiful blanket, l love that it is all Australian, made in Australia and by a young family company and that you can choose from so many designs, font sizes etc! This is a present for my Australian niece and her husband's first baby Scarlett, born in Copenhagen on the 7th of December, living in Denmark 🇩🇰! So "your word is being spread" internationally as l'm sure it often is! Thankyou for your service, quick response to my email and Australia Post also!”

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Posted 1 day ago

“I have ordered one blanket n I love it. I m gonna order more in future. Thanks”

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Posted 2 days ago

“Absolutely beautiful I'm so thankful it came.. the quality is truely worth the price the colour's are bold and the fabric soft!!!!!!”

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Posted 1 week ago

“Ordered 3 for my grand neice and nephews overseas. Absolutely gorgeous and so so special. Thoroughly enjoyed experimenting with designing and personalising them from colour to pattern to font - Grandma (moi!) had a great time! More babies due soon.... so grandma is looking forward to ordering more. Just realised I can also order through flybuys rewards too!”

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