I was so disappointed with Tropicfeel. I really wanted to support the brand as they sounded like they had such good intentions and ethics, but while I was waiting for my order which wasn't arriving I looked up reviews about the brand and I realised that an overwhelming majority of reviews were complaining about their orders arriving weeks if not months later, when they arrived at all. I ended up waiting for mine for a month and the messages I got from their customer service were promising me things that were just not happening in terms of where my order was. When I asked for a refund because of my order still not having arrived, almost immediately I received a message telling me my order had been shipped (what a coincidence!). Once I received my order I was quite disappointed with the quality of the product. It just didn't seem sturdy at all, especially the laces which are a kind of elastic fabric, and because I needed to tighten them I felt they were going to break really quickly. I ended up sending the product back because I just didn't trust that it would last and meet my needs. A real shame, I guess the brand sounded too good to be true.