Love the product but won’t buy from them anymore due to horrible shipping policy. They charge you for import tax before receiving, then charge again if you send it back to exchange for different size. Then another import tax charge when the new size is shipped. I got my second pairs of shoes, it looks good but size is too big. I’m not going to bother exchanging as I know it will charge me again. The tax charges are almost as same as the product cost. This is ridiculous. Please improve your shipping policy. At least make a note on your site that there is hidden fee so your customer is aware of the total cost.