FAULTY DESIGN. DON’t BE FOOLED BY IT’S PRETTY DESIGN. I OWN THE TROPIC FEEL SHELL. I’M JUST BACK FROM 3 WEEKS IN JAPAN WITH THE PACK. 3 ISSUES. 1) YOU TOOK AWAY THE LARGER 2ND FRONT POCKET WHICH TRAVELERS REALLY NEED BECAUSE WE DON’T WANT TO OPEN THE BLACK HOLE SEARCHING FOR SNACKS AND THINGS WE NEED ON THE AIRPLANE, BIG MISTAKE TO TAKE AWAY THAT POCKET AND LEAVE US WITH A TINY ONE ON THE FLAP. 2) I OFTEN THINK I’M PUTTING SOMETHING INTO THE MAIN POCKET THRU THE TOP HOLE OF THE BAG AND THE ITEM GOES OUT THE FRONT FOLD BY ACCIDENT, ON MY LAST TRIP IT WAS MY CELL PHONE, THANK GOD SOMEONE FOUND IT ON THE FLOOR. 3) WHEN YOU BEND OVER, YOUR WATER BOTTLE FALLS OUT ONTO THE GROUND (THIS IS THE LESSOR OF THE 3 ISSUES). I WOULD GIVE THIS PACK 3 STARS GIVEN ALL THESE FUNCTIONALITY ISSUES THAT WERE NOT THOUGHT THROUGH. AS FOR LOOKS, IT’S REALLY COOL. BUT FUNCTIONALITY COMES FIRST WHEN YOU’RE ON A TRIP AND YOU CAN’T GET TO ITEMS YOU NEED.