From both a student and a tutor perspective, avoid this site!! Firstly, I think it's ridiculous to expect tutors to work for free for 2 weeks for the OPPORTUNITY not the guarantee of earning an unbelievably low hourly rate. Secondly, they match you with students that are very far from your actual location and you are committed to teach them once the fee is paid, without any opportunity to refuse. Moreover, the high rate they charge in exchange for putting tutors and students in touch with one another should mean there is minimally some degree of customer service but their customer support is dismal! I would receive a reply a few days after contacting them, even if I frequently needed help because THEIR automated service had deactivated my account. I finally had enough and decided to withdraw from the platform and, not only was my student refused a refund or offered a tutor that filled their criteria, they refused to delete my information or account. I have now asked directly easily 10 times for them to completely delete my profile and and they will only allow me to deactivate it (because laughably, they didn't want me to spoil my good track record with their platform in case I wanted to rejoin). There isn't even a delete account button on the platform. I don't believe this Singapore-based company should be legally able to operate the way it does. It's absolutely shameful how they are scamming students and educators. As I researched the company more recently with a view to reporting them to a few data protection authorities, it is clear to me how many positive reviews and recommendations across online language forums are complete fictions. There are plenty of other tutoring services online that are better and more trustworthy - I 100% suggest going elsewhere whether you are a teacher or a student.