I am new to Tutoroo. Jericha answered all my questions very patiently. She also solved my problem and she repeatedly asked me if there was any other problem to let me know. I asked her many questions and she answered all my questions very quickly and in detail without wasting time. I am very happy with Jericha and I give her a five star rating. I hope the Tutoroo team will help me like this in the future.