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Mike
Strayed off ok. When we got to the drop off point, the business was closed. THERE WAS NO DROPBOX FOR KEYS. It said online it was open until 10, we arrived at 7. So I called uhaul to figure out an alternate plan. We were directed to proceed to another drop site over 120 km away and promised that we would not be charged for the mileage. So we went way out of our way and did the drop off. Received an email the next day from Adam Boughton from Uhaul in Manitoba. Surprise, they are charging for the extra mileage because according to Adam “you could have just left the vehicle there and put the keys in the Dropbox. THERE WAS NO DROPBOX GENIUS.And he will not return emails or phone me despite multiple attempts by me to contact him. So I got charged over 200 extra because their Dépôt was closed, there was no Dropbox and I added significant distance to my trip and paid for the fuel. If you have any options other than uhaul I’d suggest you use it
1 month ago
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Uhaul has a 2.0 average rating from 4 reviews