I have purchased locally and ordered direct from Ulster Weavers many times over the years. I am impressed by the quality of the products and charmed by the artistry of the designs featured. I actually spotted the Queen‘s Memorial tea towel on a different website and went immediately to the Ulster Weavers site, but it was not yet available. Returning to the other site, over a couple of days I tried at least twice to place an order. The process was problematic and I eventually gave up. Thankfully I returned to the Ulster Weavers website to find the tea-towel available...I placed my order effortlessly and efficiently. My order crossed the pond to arrive here in Toronto Canada in no time at all. I now have my Memorial tea towel proudly hanging on my kitchen door and a couple more tucked away to be given as gifts to loved ones at Christmas. Thanks for the excellent service and I will never bother with any site other than yours again! JW