Hi, my wife loves your items. Last year, she bought a PVC shopper bag in Vienna. Unfortunately, I forgot it somewhere and couldn't find it anymore. So, I ordered the same item from your website. However, I had to pay for both shipping and import tax, and in total, I paid almost three times the price of the item. That's fine; the first and most important thing is the happiness of my wife. But at least, I have expected a small gift in the box as a token of appreciation for our loyalty to your brand, considering that I imported a product from the UK to the Netherlands :) Nevertheless, I'd like to thank you for your lovely products, which bring happiness to my wife