So a loved one passed away 4 weeks ago. This company was notified shortly afterwards. A bill statement was issued showing a credit of £54 asking the next of kin to contact them.
Upon contact, the deceased brother was told that there was an outstanding balance of £13 that needed to be paid - yes, just £13! Essentially due to further billing added after death!
The family grieving a loved one and this two days before the funeral….. Disgraceful, shameful and completely inappropriate.
1 year ago
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