The CEO of Viagogo is a well known American con man called ERIC BAKER. He's made millions out of online fraud. The british gov are trying to put him behind bars. BBC News reported that the UK Government's digital minister advised that consumers should not use Viagogo, one of the big four secondary ticket sites. Margot James said: “Don’t choose Viagogo - they are the worst”.[8] In August 2018, the UK's Competition and Markets Authority took Viagogo to the High Court for breaking the law; Baker did not issue any comment or statement. The company reached a resolution with the CMA in November 2018.[9] In January 2019, the Competition and Markets Authority (CMA) said Eric Baker risked jail over failure to properly protect customers.