Firstly, I was charged double the price of each actual ticket (£114) Two people who we had bought tickets for decided not to go so we tried to resell them but the system would not process any of it. We telephoned them multiple times to assist us but were unable to resolve the problem but they do not consider it to be their problem! When you are able to resell the tickets, it is only for the actual price on the ticket, which was half what we paid initially. These people are making millions out of general, hardworking people! I do not understand how it can even be legal tbh as you are not allowed ticket touts outside venues so why are you allowed them on line????