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Anonymous
If I could give zero stars I would. Bought three tickets through them for an event in April 2022. Due to covid, the event was postponed to July 2022. Because of this, we can’t make it now. No refund offered, with the explanation of it only being postponed, not cancelled. The customer helpline was not helpful at all. I then put the tickets up for sales, but I couldn’t even select for them to be sold individually, only as a bunch of three. I went down in price so much for them to finally sell, now I get a confirmation email to say that I’ll get my money 8 business days AFTER the event, in case the new buyers don’t make it to the venue, regardless of the fact that I have sold my tickets. So if they can’t make it for whatever reason, I’ll be missing out on my £150, when I paid £350 for them. It’s an absolute joke. Don’t buy with this company. Protect your money, make your life an awful lot easier and go elsewhere. Absolutely disgusting business model and customer service. Will never be buying again.
3 years ago
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viagogo has a 3.2 average rating from 1,503 reviews