Searched specifically for Scotty McCreery concert tickets. Found them on viagogo. Purchased them, drove 6 hours to the concert on June 19,2022 at the Sonoma Fairgrounds in Santa Rosa California. Only to find out that Scotty was NEVER going to be there. Bait and switch. Tried to get a refund. The process is a nightmare even to get a rep to message you back. They said that they could not issue a refund because, "Unfortunately, we are unable to offer you a refund because ticket are correct." Yes, they said ticket are correct. I sent another email... this was their response..."Thank you for contacting us regarding your order for Country Summer Festival: Chris Young, Scotty McCreery & Raelynn - Sunday on 19 June 2022. Under the terms of the Viagogo's guarantee, customers receive a full refund for cancelled events, but an performer being late on stage is a matter for the event organizers. We apologize for any inconvenience that this may cause. Performances starting late are something beyond our control. Our role is to provide a safe secure marketplace for tickets." (I tried to explain to them that Scotty was not late, he was not even supposed to be there and they advertised that he was) And then they went on to say, "Unfortunately, we are unable to offer you a refund. Tickets sold are for a specific event and not for a specific performer. As the tickets sold were valid for the event, we cannot refund your order." I will not ever purchase from viagogo again. They are a horrible company. Me not reading the reviews before purchasing is on me. Lesson learned. If I look at the bright side, at least my tickets got me into a concert. Most people get scammed and don't even receive their tickets.