I wish there was a way to rate these scam artists as 0/5 stars. Actually, negative star rating would be more accurate! We never received our tickets purchased for almost $600 in Dec of 2019. I have been emailing, sending screen shots, doing what they have asked me to do to "prove" to them, I never received tickets for our concert. They offered new set of tickets that I also never received (surprise surprise), and they conveniently cannot transfer me to a supervisor or higher up to speak with about a full refund for a product I never received. I have been dealing with them for almost a month now and finally had to buy new tickets from a legit ticket seller in order to be able to attend the concert I have been waiting for, for almost 3 years, that they were going to screw me out of going to had I not bought tickets elsewhere!!! They are literal SCAM ARTISTS!! I am extremely sorry for anyone else who has been duped by this company.