Bad experience, not recommended
Bought a ticket for for a show in Vienna the 8th of November since July and I paid a 40Euros for international shipping
Received an email confirming my purchase
After logging in I've found that the tickets will arrive on the 7th of November to my country (the event on the 8th) the site didn't highlight the delivery date prior or during the checkout
I contacted the Viagogo agent on the chat box, he was completely away from helping me to find a solution to make sure that the ticket will arrive few days before the event so I can manage my flight and accommodation reservations
He said "sorry I can't help you, you have to wait until the 7th of November !"
After a loooong chat with him I didn't find any help from his side
I contacted the help desk again asking the following "what if you deliver the tickets to an address in Vienna will you deduct the international shipping fees and charge me for local delivery fees ?" The amazing answer was NO,
I'll will never use Viagogo site again, very bad experience
8 months ago
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