Booked two tickets for England V Fiji months ago. Paid over the odds as it was for my Fathers 70th. Booked and paid for the rail tickets to get to Twickenham. Received the tickets a week before the event - so all looked good... Then 4 days before the event, I receive an email from viagogo stating: "Your seller informed us that due to an issue on his end the tickets you received have been voided. These tickets are no longer valid and will not gain you entry to the venue! We apologise for the inconvenience, but please disregard the tickets that you have already received." "As per our guarantee, we attempted to find replacement tickets for you which were comparable in both category and price to what was originally ordered, but unfortunately, we were unable to locate any. Therefore, we will refund you the full purchase amount of £xxx.xx." Interestingly they are still advertising tickets - at a higher price - so my guess is that they are reselling the tickets for a higher price - totally unethical. As a result, I've not only been left with no event to attend - but also left out of pocket as the rail tickets are none refundable at this late stage. In addition to this, there is no method of contacting viagogo. Disgrace of a company! Wouldn't use this company again, and certainly will be telling all my connections via Facebook / Twitter regarding this joke of a business. Avoid at all cost!