My tickets were sold on the Friday and the concert was on the Wednesday. I had no way of posting the tickets on that very day and advised viagogo that the tickets had been sent when I received an email on saturday warning me that I hadnt dispatched my tickets yet. I posted the tickets first thing on Monday for next day delivery and beared the costs (not using their free UPS service) only to then be emailed advising they had cancelled my sale!!!!! The buyer has now received their free tickets and I am without my money. Viagogo are not responding and there is no way of getting through to a human. THEY ARE SCAMMERS!! BEWARE!!!!!!!!!