Soo wish I'd done my homework before panic buying tickets from Viagogo. Where do I start, such a money grabbing company. If I 're sell the 4 tickets, I felt pressurised to buy, I will loose £123. ( 4 x V.A.T charge of 5.23 , 4 x charge of sellers fee of £25 × 4) I expect a company to take a fee for 're selling, but not the amounts Viagogo are charging. I have already Been charged £22 x 4 booking fees.I only went on their site as the usual ticket companies I use had all sold their tickets for the 2 venue choices we were able to get to.. The ticket price is double the face value of the other sites. Do not use this company.I believe that this company should offer a cancellation option if you cancel within 24hrs of buying the tickets!! My reason for cancelling was my friends thought price was too high, I panic bought (none of my friends had answered my earlier text asking if they wanted to pay that price)I didnt want to loose out as site said only 8 tickets were left & I didn't want to let anyone down. At the time my gut instinct was to walk away, wish I had gone with my instinct..a hard lesson to learn. my moans are are of a similar thread to many of the other reviews on this site, it's all true..