Viagogo are the epitome of a dishonest business. Firstly, they do not make it clear they are a secondary ticketing site. They are very clever at getting you drawn in and believing you are buying fairly priced tickets. Their terms are hidden by pop ups and it is not until you enter payment and then you see a total which is far more than you expected. Had I known I was going to be paying £335 for two tickets to s show in Bournemouth, I would never have contemplated it. I wouldn’t even pay that for top West End tickets. When the email arrived with the “tickets” they were the worst seats at the very back and face value of £31 Each! NEVER again, this has been a nightmare. Crooks and thieves and no desire to help, as they block my emails. A Facebook group called Victims of Viagogo pretty much sums it up with over 4,000 members. AVOID Like the plague