Thieves, crooks, cheats and liars. What more can I say. Purchased 2 tickets to Celine Dion in Auckland and they charged my credit card for 4 tickets. I asked them to sell the other two, which they did but refused to refund the money. Said "Viagogo does not refund tickets." Sent me tickets but they were in another persons name. Again "Viagogo does not refund tickets." They even tried to charge my credit card again for fees for selling the two tickets but by then I'd stopped my card. I'm currently $989 out of pocket and never saw the concert because the tickets were fake. Stay well away from this crowd.