**PLEASE, PLEASE READ THIS AND BE AWARE** My wife has been a fan of Bon Jovi for many years, but had never had the opportunity to see them. So, on the first of November 2018 I booked tickets through Viagogo for their tour in June 2019. This is where the story begins. I do know and appreciate that I have been at fault and I have should have checked the Viagogo website, but of course, we get so complacent about things and we think that everything and everybody is trustworthy. Unfortunately, this is never the case. I paid the Princely sum of £254.96 two tickets on my credit card, which I thought, although quite pricey, was still within reason for such a high profile band such as Bon Jovi, who were possibly performing their last ever concert, (time will tell on that one). Not once did I think to go to Viagogo’s website and check my account, being such a trusting person. The concert came and went. Bon Jovi were excellent and the whole weekend was just lovely. It was only the next day when I had a look at the tickets that I noticed that the actual face value of the tickets, together, was much, much less than what I had been charged. It was only then did I decide to go onto the website and check up on things. I immediately noticed that there were four seat numbers showing on the website, yet, clearly above that, it states that I purchased two tickets, not four. The face value of each ticket was £45.00, plus a service charge of £6.10 equals £51.10. Multiply this by two gives a grand total of £102.20, not £254.96. So, it was quite obvious that I had been charged for four lots of tickets, and some other unbeknown charge, that doesn’t even show up on my account. Obviously, it is far too late for me to try and do anything about this, and I except, with a heavy heart that I have been well and truly ripped off. But, the one reason that I write this email is to try and warn as many people as possible about Viagogo, and similar ticket selling companies, of the UNDERHAND, DISGUSTING, DESPICABLE, CHEATING, ROBBING AND LYING (the insults are endless btw) ways of these companies. I pity the poor people that work for these companies, probably at minimum wage. Are they aware of their employers CHEATING way’s. And, if they are I hope that the employees and their employers can sleep at nights, knowing just how DISGUSTING they actually are as human beings. PLEASE, PLEASE, PLEASE, PLEASE, make sure that you check everything correspondence wise, that you have with any of these companies, and deal with any discrepancies immediately, if you have unwittingly bought tickets from one of these CHEATING websites. There is a website called fanfairalliance.org that you can go to that will give you options to avoiding these scam companies and there is also a lady called Claire Turnham who has had similar dealings with them and been ripped off by them, and she gives advice as to what to do should you be unfortunate enough to get ripped off.