I brought a BTS ticket on 23 June form viagogo and then I re- sold out from viagogo . It turn out the ticket can’t access to the BTs concert due the organisers check the ID must match the name on the ticket . Which we all find out after 17 June . So as a second platform , like stubhub stop all the sale and chase back the ticket to the original seller . As viagogo didn’t do anything , but charge me HK$2,100 for compensate to the 2 buyer And stop the payment of Sae to me . I ask them to get back the refund from the 1 st seller I purchase from viagogo . He said he can’t get me the refund cause I didn’t attend the concert. It’s unfair treat how can they protect the 1st seller and the 3 buyer, so I’m the really victim , I got nothing back but losing Hk$7,000 , it is ridiculous, viagogo refuse to chase back the money to me .