Viagogo is a major scam. Check reviews online and buy somewhere else. Otherwise you will get robbed. First, Viagogo lies about the availability of tickets. They say you are buying the last tickets available, but it’s a lie (there were many other empty seats at the show). Second, they don’t give you the tickets for the seats you bought online, but way worse. I paid 152 British Pounds to buy two floor tickets to see Eels in London. But we found ourselves way out there on the second balcony where two tickets were worth a maximum of 85 British Pounds. Very disappointing! I would never buy from them again.