I purchased tickets to Madonna's concert in Las Vegas (NOv'19) through Viagogo a few months before the show. As the concert date approached, Viagogo would not deliver the tickets. I had to email them 12 times (I'm not exaggerating) and called them as well. Their excuse was lame, stating that the ticket owner was failing to release the tickets and it wasn't their fault. Excuse me?! As a reseller Viagogo is supposed to deal with that, not me. It was very stressful as I did not get the tickets until 8 hours prior to the concert. And I didn't even get what I purchased; they sent me other tickets (different section, different seats) but did not adjust the price for the subpar tickets I received. I only got the tickets because I was relentless in contacting them (stressful and time consuming for me) and demanding that they release the tickets I had purchased. They certainly took my money from my credit card months ago but could not do their part of the deal well. They are scammers. Do NOT purchase anything from them.