I purchased two tickets to Rammstein in Los Angeles. Many different issues: 1. I ordered 2 seats listed in section 302, yet my email receipt shows I ordered "tiered seating", which literally does not exist, and is not a seat. Viagogo repeatedly lies to me and attempts to gaslight me by saying that "their system" says I ordered "tiered seating". They told me to resell my tickets... But guess what, YOU LITERALLY CANNOT LIST TICKETS AS TIERED SEATING... you can't sell a ticket without a section, row, and seat number! They glitched my tickets, and are blaming me for it! 2. They changed their ticket selling options specifically to add tiered seating as an option, and told me relist them at no charge. Who they hell is going to buy tickets with no seats on them?! Anyways, I tried to relist them, and they listed them for MORE than I asked, and then wanted to take out over $50 in fees! Liars! 3. Their customer service barely speaks English, and is impossible to understand. I asked to speak with a manager, and they told me that there IS NO MANAGER! Are you kidding me?! So I asked to speak to a supervisor, and they said that there is no supervisor! 4. Someone finally called me back from a US number, and they ran me in circles, continuing to insist that I purchased tickets with seats... Which, again, is impossible to do. 5. They state, in my email receipt, that I will get my tickets when Ticketmaster releases the ticket... Well ticket Master already released the tickets, so where are MY tickets?! I called again, and I was told that I have to wait until SEPTEMBER to get my mystery tickets, with nonexistent seats! 6. In five separate emails, I have asked them for their contact information to a United States office, and for information on their agent of process service for small claims court, and they ignore me, refusing to give me any contact information. 7. I told them in an email, that due to their consistent lying, I only want written correspondence with them. What do they do? They call me when I am at work, when I cannot answer, and then email me telling me that they "did their part". Liars, thieves, and criminals.