Lets hope they shut down after covid 19! Shocking company and disgraceful customer service. I have spent everyday for weeks trying to get my money back from them after a cancelled concert for a birthday suprise. The language barrier of the call centre staff is shocking and they clearly read off a script giving you the same answers over and over with a terribly rude attitude. They clearly have no intention of giving our money back but you get the same response 'we are waiting for further information'. The show has been cancelled. I want a refund. It really. Is that simple. Sounds like a bunch of friends have put together a scam call centre and are laughing whilst talking to you and throwing your money around. Avoid. Terrible customer service.