Customer care is very poor. My package went missing from fed ex and I was asked to follow up fed ex, raise a case with fed ex and then work with fed ex to resolve the case. Again I have to call fed ex get all info from fed ex so that water drop can claim missing package from fed ex. I was told that this info would be readily available for water drop. All I got an answer is we will take it from there . Still not sure what does that mean?
2 years ago
Waterdrop has a
4.1
average rating
from
938
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