Wayfair Canada is an absolute joke. I ordered a large area rug on May 9th, and as of today, it still hasn’t arrived. Every time I contact them, I get the same runaround: “It’s on the way.” Total lie. Out of frustration, I contacted the manufacturer directly—thankfully, they were honest—and guess what? The rug is sitting there with my name on it, ready to ship. The only reason it hasn’t been sent? Wayfair keeps telling them to hold it. Why? Who knows. They won’t give a straight answer, and I’m convinced they have no intention of ever shipping it. This feels like a scam. I paid in full, and all I’ve gotten in return is delay after delay and zero accountability. I strongly urge others to think twice before giving this company your money. Shameful business practices and pathetic customer service.