Purchased from Wayfair an expensive item at top dollar thinking I was buying aquality item and dealing with an online shop that cares...wrong on both accounts. Item defective right out of the box and Wayfairs only resolution is deal with the manufacturer even though Wayfair is the one that took my money for the defective item. Manufacturer suggesting a part that might fix the issue. Part being shipped, I'm expected to do the repair myself and manufacturer can't even offer proper instruction on how to replace. Suggested from both Wayfair & manufacturer some sort of discount to make up for all the inconvenience and trouble.....not a chance.