After sale service is the pits. Ordered a couch, box is 120 lbs and was left in the entry of the building, not in the lobby. I caught the delivery guys just in time and asked them to please bring the box to my appartment; NO, not in the instruction. I sent it back and contacted Wayfair: THEY ARE NOT RESPONSIBLE FOR FEDEX POLICY. They expect a senior citizen, female, to take care of it. I should have opened an account with Fedex to instruct them where I wanted it delivered. Return fee was deducted from the refund. NEVER AGAIN.
2 weeks ago
Wayfair Canada has a
1.7
average rating
from
26
reviews
