Things were going really well until the actual delivery. The courier turned up with the three fitting kits for the three shower trays that we had purchased but said that they couldn't deliver the shower trays because they were too large and we had to go all the way to Redditch to collect them. If I had known that I would have bought elsewhere. We have had much larger items than three shower trays delivered by courier so I suggest that you change courier if you are going to continue to sell shower trays. We have just collected the trays but the courier service was a joke.