Wetrooms Online Ltd Reviews

Name: Wetrooms Online Ltd
Address: Unit 10, Old Hall Road, Bromborough, Wirral
Rating: 4.86

4.9 Rating 537 Reviews

97 %

of reviewers recommend Wetrooms Online Ltd

4.9

Based on 537 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wetrooms Online Ltd:

Wetrooms Online are the UK's Wet Room Experts, since 2008 we have grown to become the UK's largest dedicated wet rooms retailer, supplying trade and DIY customers.

With a wealth of experience in the wetroom business, we offer unbiased expert help and advice and a 5 star service.

Visit Website

Phone:

0800 280 8008

Email:

info@wetrooms-online.com

Location:

Unit 10,
Old Hall Road,
Bromborough
Wirral
CH62 3NX

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Wetrooms Online Ltd 5 star review on 22nd October 2023

G Gibson

Wetrooms Online Ltd 5 star review on 28th March 2023

B Kirby

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I needed a particular configuration with my wetroom shower area. I spoke to Cliff and he was knowledgeable and resourceful not to mention patient, recommending several options suitable for my needs. Wetrooms Online were also far more competitive on price as well with delivery included. I purchased the items on a Friday and they arrived on Monday. Highly recommended with fantastic friendly service.”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you for the glowing review of Wetrooms Online! We are glad you found what you were looking for. We are grateful for your feedback on our helpful team and competitive prices. Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Called for advice and spoke to a person who was very helpful and knowledgeable about the former that I needed. I was surprised to find that the item was delivered the next day at no charge. Forgot to fill in the vat zero rating form in advance of the purchase. However, I sent it retrospectively and received a refund very quickly. Thanks.”

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Posted 2 weeks ago

“Easy online ordering system , ordered the product I chose around 2pm within 24 hrs the product was being fitted on site , great service all round , will definitely use you again for future purchases”

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Posted 3 weeks ago

“Great communication at all times of order and fast delivery. Many thanks!”

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Posted 1 month ago

“Third item I have bought from Wetrooms Online. Cannot fault their customer service. Excellent. I had an issue with delivery and they couldn't do enough to sort this for me. Thank you so much!”

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Posted 1 month ago

“The waste was not black as I ordered. Only the top was black which doesn't look good. Had to spray it black to make it look even.”

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Posted 1 month ago

“Great service and products. Customer service is great. Definitely recommend”

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Posted 2 months ago

“Did dilliver on time & good quality value for money”

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Posted 2 months ago

“Fast efficient service.”

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Posted 2 months ago

“Small purchase tbh but decent price and came , as promised, on time and well packed”

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Posted 2 months ago

“All went well, thank you (can't comment on the quality of the shower tray but my builder didn't complain)”

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Posted 2 months ago

“Recently purchased a Merlyn shower screen. Great communication from time if order. Product arrived exactly when expected. Would not hesitate to use again.”

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Posted 2 months ago

“Thanks for a quick delivery. I will definitely be back for more”

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Posted 2 months ago

“Helpful on the phone, but frustrating that there was only one choice of delivery when them we ordered cost £7 and the delivery £9.99. Then we missed the first attempt, so the expensive delivery then took 4 days instead of next day.”

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Posted 3 months ago

“Helpful on the phone and delivery as agreed”

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Posted 3 months ago

“Prompt Professional Service. Goods as per discription”

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Posted 3 months ago

“Swift delivery, Products as described..received as expected.”

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Posted 4 months ago

“Fast, efficient and friendly, absolutley nothing to complain about.”

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Posted 4 months ago

“Josh was super helpful. The item was shipped immediately and my problem was solved within 24 hrs. Great service Wetrooms online.”

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Posted 4 months ago

“Customer service was exceptional, I've got a call from their team confirming my delivery date and when the order was shipped. Communication is the key, even if you're not a trade customer.”

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Posted 4 months ago

“Excellent all the way through from initial advice to the product being delivered.”

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Posted 4 months ago

Wetrooms Online Ltd is rated 4.9 based on 537 reviews