Wetrooms Online Ltd Reviews

Name: Wetrooms Online Ltd
Address: Unit 10, Old Hall Road, Bromborough, Wirral
Rating: 4.86

4.9 Rating 550 Reviews

97 %

of reviewers recommend Wetrooms Online Ltd

4.9

Based on 550 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wetrooms Online Ltd:

Wetrooms Online are the UK's Wet Room Experts, since 2008 we have grown to become the UK's largest dedicated wet rooms retailer, supplying trade and DIY customers.

With a wealth of experience in the wetroom business, we offer unbiased expert help and advice and a 5 star service.

Visit Website

Phone:

0800 280 8008

Email:

info@wetrooms-online.com

Location:

Unit 10,
Old Hall Road,
Bromborough
Wirral
CH62 3NX

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Wetrooms Online Ltd 5 star review on 22nd October 2023

G Gibson

Wetrooms Online Ltd 5 star review on 28th March 2023

B Kirby

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a fantastic company. Great price and excellent delivery service.”

Helpful Report

Posted 1 year ago

Hi Sara, Thank you so much for your 5 star rating of Wetrooms Online. We're so pleased to hear that you think this is a fantastic company with great prices and an excellent delivery service. Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“great service from both Cliff & the other chap whose name I forget (maybe Josh)very helpful”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you so much for your 5 star rating. It's great to hear that you had a good experience with Cliff and Josh. We really appreciate your kind words about our great service. Thank you! Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“Pleased to find item I wanted and it was delivered as promised”

Helpful Report

Posted 1 year ago

Thanks Chris for your 5-star rating of Wetrooms Online Ltd. We are pleased to hear that you found the item you wanted and it was delivered as promised. Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“First class service very impressed”

Helpful Report

Posted 1 year ago

Hi James, We really appreciate your kind words and are thrilled to hear that you've had a great experience with our service. We strive to provide all our customers with first class service and we're delighted that you've been so impressed. Thank you once again for your review! Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“As always Josh at Wetrooms came to my rescue. This is the third shower tray I have bought from them as I was so pleased with the first two. The whole process was quick and effecient. It arrived as requested before 1pm. Great service.”

Helpful Report

Posted 1 year ago

Hi Camilla, Thank you for your 5 star rating of Wetrooms Online Ltd! We're delighted to hear that you have bought 3 shower trays from us and that the whole process was quick and efficient. It's wonderful to hear that Josh was able to help you out with everything, and that your order arrived before 1pm! We truly appreciate your custom and hope to serve you again soon. Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“I've used wetrooms online a number of times now and service is excellent. Dealt with Jish a few times and been a great help. Wetroom tray and accessories delivered next day which is rare nowadays so will use them again for my next wetroom . Ian Watertight bathrooms”

Helpful Report

Posted 1 year ago

Hi Ian, Thankyou for your 5 star rating of Wetrooms Online Ltd! We really appreciate your feedback, and it's great to hear that you've had such a positive experience using our services. We're glad that you find our quick delivery of wet room trays and accessories so convenient, and that you plan to use us again for your next wet room project. Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“Used this company for years and the products they sell are second to none! The wet room system works every time. I have no complaints from my customers.”

Helpful Report

Posted 1 year ago

Hi Jacquie, Thank you for your 5 star rating of Wetrooms Online Ltd! We really appreciate your support and It means a lot to us to hear that our products are 'second to none'. Thank you for your repeat custom, we hope to be of service to you in the near future. Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“Very pleased with the service, item was sent promptly, correspondence was excellent, friendly staff and a fast turnaround…..I’ll be ordering again Thank you”

Helpful Report

Posted 1 year ago

Hi Maki, We really appreciate your kind words and your 5-star rating. We value your feedback and your loyalty. We look forward to serving you again. Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Quality products and customer service fantastic 👍”

Helpful Report

Posted 1 year ago

Hi Guy, Thank you so much for your 5 star rating of Wetrooms Online Ltd! We are so pleased to hear that you are satisfied with our quality products and customer service! Would love to see photos of the finished wet room! Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Good product and fast delivery ⭐️⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 1 year ago

Thank you so much Andrzej for your 5 star rating of Wetrooms Online Ltd! We're so glad that you had a good experience with our product and fast delivery. It's wonderful to hear such positive feedback from our customers! Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Fantastic service from Cliff Howard in the office to assist with my queries and with the order. The delivery was extremely prompt and all products were received in great condition. Would recommend the company to any of my construction colleagues and will use in the future.”

Helpful Report

Posted 1 year ago

Hi Gary, We really appreciate your 5 star rating for Wetrooms Online Ltd. We are so glad to hear that you had a great experience with our service and Cliff. We will always strive to offer the best service, products and delivery for all our customers. It is really wonderful to hear that you would recommend us to your construction colleagues and that you will use us again in the future. Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Cliff was very helpful and resourceful, he knew his product inside out. Great service.”

Helpful Report

Posted 1 year ago

Thank you so much for your 5 star rating of Wetrooms Online Ltd. We are thrilled to know that Cliff was very helpful and knew our product inside out! It's good to hear we provided great service to you. Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Great delivery time, thanks”

Helpful Report

Posted 1 year ago

Hi Jose, Thank you so much for your 5 star rating and the kind words about our delivery time! We are happy you were pleased with your experience. We appreciate your feedback! Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Very quick delivery, great service, thank you”

Helpful Report

Posted 1 year ago

Hello Anthony, Thank you for leaving a review. We are glad to hear that you had a great experience with our quick delivery and excellent service. We really appreciate your feedback! Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Such an easy and efficient service. Received a phone call after order to offer me an alternative that saved time and effort!”

Helpful Report

Posted 1 year ago

Hi Deborah, Thank you so much for your wonderful 5 star rating of Wetrooms Online Ltd! We're so glad you found our service so easy and efficient. We look forward to serving you again in the future. Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“the service and staff are top class, very helpful and efficient, deliveries are always on time, we would be happy to recommend you anytime”

Helpful Report

Posted 1 year ago

Hi Tom, Thank you so much for your 5 star rating of Wetrooms Online Ltd. We really appreciate your kind words about our service and staff, and we're glad to hear that our deliveries are always on time. Thanks for your continued custom. Kind regards, Mat Wetrooms Online.

Posted 1 year ago

“Very happy with the wet room tray I bought. I was particularly impressed by the phone call I got after I placed the order online. To thank me for my purchase and to advise me that it was already packed and on its way. High praise indeed. 5+ stars!”

Helpful Report

Posted 1 year ago

Hi Philip, Thank you very much for your wonderful 5 star rating. We are very pleased that you are very happy with the WetBase wet room tray you purchased. We also appreciate that you were impressed by the phone call after you placed your order to keep you updated with the order status. Thank you again for your fantastic review, and we look forward to continue being of service to you. Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Great service - quick delivery - excellent quality product”

Helpful Report

Posted 1 year ago

Hi Jackie, Thank you for your 5 star rating! We are pleased to hear that you had a great experience with Wetrooms Online Ltd with our great service, quick delivery and excellent quality product. Kind Regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“Good price, fast delivery, great service and product”

Helpful Report

Posted 1 year ago

Thank you Paul for your 5-star rating of Wetrooms Online Ltd. We're glad to hear that you had a great experience with us - with an great price, fast delivery service, great service, and a quality product! Kind Regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

“So helpful! I can’t remember the name of the person I spoke to (Clive or Colin maybe?) but he was fabulous, checked whether a product I needed urgently was in stock and then rang to confirm it was going to be delivered the next day. Great service!”

Helpful Report

Posted 1 year ago

Hi Sarah, Thank you for your kind words and for giving us a 5-star rating! We are so pleased to hear that Cliff in customer services was so helpful and able to confirm that the product would be delivered the next day. We appreciate your positive review! Kind regards, Mat Whiteley Wetrooms Online

Posted 1 year ago

Wetrooms Online Ltd is rated 4.9 based on 550 reviews