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Wetrooms Online Ltd Reviews

4.9 Rating 550 Reviews
97 %
of reviewers recommend Wetrooms Online Ltd
Company Reviews Product Reviews
1
 Questions Metrics Info
4.9
Based on 550 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Wetrooms Online Ltd Reviews

About Wetrooms Online Ltd:

Wetrooms Online are the UK's Wet Room Experts, since 2008 we have grown to become the UK's largest dedicated wet rooms retailer, supplying trade and DIY customers.


With a wealth of experience in the wetroom business, we offer unbiased expert help and advice and a 5 star service.

Visit Website

Phone:

0800 280 8008

Email:

info@wetrooms-online.com

Location:

Unit 10,
Old Hall Road,
Bromborough
Wirral
CH62 3NX

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
J Guzenda
Verified Buyer
“Very responsive over the phone,quick delivery. Highly recommended”
Helpful Report
Posted 1 year ago
C Mayo
Verified Buyer
“Very fast delivery”
Helpful Report
Posted 1 year ago
J Fletcher
Verified Buyer
“I have been looking for a new trap for my wet room fo ages, after lots of online searching I came across it at Wetrooms, I placed my order and the part was received within 2 working days, excellent service”
Helpful Report
Posted 1 year ago
S Chilton
Verified Buyer
“Have used this company a couple of times now, very helpful plus a speedy delivery.”
Helpful Report
Posted 1 year ago
L Kerridge
Verified Buyer
“Brilliant customer service. I came across Wetrooms Online via Google and I am so pleased I did. Cliff was extremely helpful over the phone. Service was quick too. I will be recommending to others.”
Helpful Report
Posted 1 year ago
M Rolfe
Verified Buyer
“Great service”
Helpful Report
Posted 1 year ago
M Noble
Verified Buyer
“From placing the order to receiving order an absolute pleasure and a dream company to deal with.”
Helpful Report
Posted 1 year ago
Hi Matthew, Thank you so much for your fantastic five-star rating of Wetrooms Online Ltd! We sincerely appreciate your kind words and support. Once again, thank you for choosing Wetrooms Online Ltd. We look forward to serving you again in the future. Kind regards, Mat Whiteley Wetrooms Online
Posted 1 year ago
J Rees
Verified Buyer
“Outstanding service from a company which has customer satisfaction at the heart of its service. The quality of the products were excellent with a friendly Customer Service Department ringing me up to advise on the day of shipment that the goods were on their way. The time from ordering online and receiving goods was less than 48hrs. An excellent product range at a very competitive price. The goods were excellently packed and received in perfect condition. Would use this company again for the range of goods available and overall excellence of service”
Helpful Report
Posted 1 year ago
Dear John, Thank you so much for your wonderful 5-star rating of Wetrooms Online Ltd. We really appreciate your feedback and are thrilled to hear that you had an outstanding experience with our company. We always strive to deliver high-quality products at competitive prices, and we're glad that you found our range to be excellent. It's great to know that our fast shipping ensured your goods arrived in perfect condition in less than 48 hours. Thanks again for choosing Wetrooms Online Ltd! Kind regards, Mat Whiteley Wetrooms Online
Posted 1 year ago
C Dix
Verified Buyer
“Confusion over delivery, however it was immediately resolved and arrived next day. Can recommend this company.”
Helpful Report
Posted 1 year ago
Dear Clare, Thank you so much for taking the time to rate Wetrooms Online Ltd with 5 stars! We greatly appreciate your positive feedback and are thrilled to hear about your satisfaction with our company. We are sorry to hear that there was a confusion over the initial delivery, but we are glad to know that we were able to resolve the issue promptly and ensure that your order arrived the next day. If you ever need any further assistance or have any more questions, please don't hesitate to reach out. We are always here to help. Thank you once again for choosing Wetrooms Online Ltd and for your kind words. Kind regards, Mat Whiteley Wetrooms Online
Posted 1 year ago
C Burgess
Verified Buyer
“Great service and communication. Fast response and great product”
Helpful Report
Posted 1 year ago
Dear Chris, Thank you so much for your 5-star rating for Wetrooms Online Ltd! We greatly appreciate your feedback. We are thrilled to hear that you had a great experience with our service and communication. Providing prompt responses and ensuring customer satisfaction is our utmost priority. We are glad that you found our products to be of great quality. Thank you again for choosing Wetrooms Online Ltd! Kind regards, Mat Whiteley Wetrooms Online
Posted 1 year ago
J Pilling
Verified Buyer
“I was very impressed all round. An excellent website with much useful information. A great range of products at reasonable prices, followed by brilliant service and follow-up.”
Helpful Report
Posted 1 year ago
Hi John, Thanks for taking the time to leave a review of Wetrooms Online, it is appreciated. It is fantastic to know you are 'impressed all round' and found our website full of useful information. We hope to be of service to you again. Kind regards, Mat Whiteley Wetrooms Online.
Posted 1 year ago
T Pycroft
Verified Buyer
“Clear description of item on website, easy to order and delivered as expected. Great service.”
Helpful Report
Posted 1 year ago
Hi Tracey, Thanks for the review of Wetrooms Online, it is appreciated. I'm pleased to know that you found our website helpful and ordering was easy. We hope to be of service to you in the near future. Kind Regards, Mat Whiteley Wetrooms Online.
Posted 1 year ago
V Grosu
Verified Buyer
“Good quality of liniar shower tray, fast delivery!!!AAA”
Helpful Report
Posted 1 year ago
Hello Vadim, Thank you for your review of Wetrooms Online. I'm pleased to learn you are happy with the linear tray you purchased and that it arrived quickly. Kind Regards, Mat Whiteley Wetrooms Online.
Posted 1 year ago
A Khaliq
Verified Buyer
“Good service arrived well before the date of arrival”
Helpful Report
Posted 1 year ago
Dear Asma, Thank you for taking the time leave a review of Wetrooms Online. Its great to know that your order arrived quickly. Kind regards Mat Whiteley Wetrooms Online.
Posted 1 year ago
P Hill
Verified Buyer
“Very good prompt service”
Helpful Report
Posted 1 year ago
Dear Philip, Thanks for reviewing Wetrooms Online. Its great to know that your order was promptly delivered. Kind regards Mat Whiteley Wetrooms Online.
Posted 1 year ago
J McCormick
Verified Buyer
“Excellent communication, wry quick delivery and the item was exactly as described.”
Helpful Report
Posted 1 year ago
Hello Janet, Thank you for your review of Wetrooms Online. I'm pleased to learn that we kept you updated about your order and delivery was quick. Kind regards Mat Whiteley Wetrooms Online.
Posted 1 year ago
J Luxton
Verified Buyer
“Excellent service Nd rapid delivery. Web site very consise, no messing.”
Helpful Report
Posted 1 year ago
Hi Jake, Thank you for leaving a review of Wetrooms Online, we appreciate it. We are pleased to hear that you received your order quickly and found ordering easy. Kind regards Mat Whiteley Wetrooms Online.
Posted 1 year ago
H Callon
Verified Buyer
“Fast service and great customer care”
Helpful Report
Posted 1 year ago
Thank you, Howard, for your 5-star rating of Wetrooms Online Ltd! We are so pleased to hear you enjoyed our fast service and great customer care. Kind regards, Mat Wetrooms Online
Posted 1 year ago
S Collins
Verified Buyer
“Wetrooms Online were great to deal with. From an initial telephone enquiry with Cliff who advised me what I needed for my project, the stuff was delivered the next day. There was an issue with a damaged item but this was replaced with no fuss. Absolute fantastic service.”
Helpful Report
Posted 1 year ago
Hi Steve, Thank you for your 5 star rating - we appreciate it! We are so glad to hear that Wetrooms Online were great to deal with for your project. and that your initial telephone enquiry was answered with helpful advice from Cliff. Its good to know your order was delivered the next day and that the damaged item was promptly replaced. Kind regards, Mat Wetrooms Online
Posted 1 year ago
M Davis
Verified Buyer
“Very prompt delivery at a good price”
Helpful Report
Posted 1 year ago
Hi Melvin, Thank you for the 5 star rating! We are so pleased that you were happy with our quick delivery and price. We strive to ensure customer satisfaction and we are glad that we could meet your expectations. Kind regards, Mat Wetrooms Online
Posted 1 year ago
Wetrooms Online Ltd is rated 4.9 based on 550 reviews
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