Good Afternoon, Last night I randomly selected Willed off Google to do my will on line. Being the age I am, technology and I aren't mates, so I was more than a little nervous. Anyhow to my surprise the proscess from form to payment was a breeze - big tick there for you guys. Today I had a couple of queries and called your 1300 #. The 2 ladies I spoke to Rachel and Hanna couldn'd have been more helpful, they have an excellcent phone manner and are a credit to this business. I wish them all the best. So much so I asked a mate of mine of 45 years + if he could be one of my witness' and he asked me if I could send him your details, which I have. Your question below about how quick the responce was - it was immediate ! - not under an hour. Kind Regards Chris Holmes