Willed Reviews

Name: Willed
Rating: 4.89

4.9 Rating 691 Reviews

99 %

of reviewers recommend Willed

Company Reviews

Metrics

4.9

Based on 691 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

1300 945 533

Email:

hello@willed.com.au

Willed 5 star review on 18th November 2022

Vera

Anonymous

Anonymous // 01/01/2019

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“Getting good help from staff,all is going well thank you”

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Posted 1 hour ago

“Outstanding customer service. Every question answered, Every process simplified. Extremelly happy with the entire process, thank you.”

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Posted 4 days ago

“Willed provide good customer service. Hannah M was very patient and helpful to me and answered my enquiry.”

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Posted 6 days ago

“Caroline made the whole process easy and less stressful. She was extremely helpful with many questions that I had and would recommend Willed to anyone that asked.”

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Posted 1 week ago

“Clear speaking voice and had no problem sorting my concern”

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Posted 3 weeks ago

“Excellent service. I think Willed is great value for your money and it's clean clear. Any problems the staff guide you through so you understand and the be a city being your circumstances change so you can change your Will easily by maintaining a $14.00 renewal. Friend's are paying minimum $500 and then having to pay exorbitant amounts every time they wish to alter it. Forget the highway robbery, just empower yourself with Willed.”

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Posted 1 month ago

“Grat service, great value for money, staff very helpful”

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Posted 1 month ago

“The process was simple and clear. Instead of seeking an alternative way to complete my will I was able to do this online. The information on the website was clear and very easy to understand. While completing my will I was able to use the 'chat live' to a consultant who quickly and clearly answered my questions. Exceptional service all round. Thank you!”

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Posted 1 month ago

“Thank you to Willed & in particular to Mr. Ari Morris who handled my Letters of Administration in a very speedy manner with respect and integrity. I was particularly pleased with the way that Ari led me through a Zoom call & guided me faultlessly with technology I had not been experienced in. His patience was exceptional & left me feeling quite pleased with myself !! The death of a loved one is deeply distressing & hard to bear, not to mention frustrating but as soon as Willed came on board I felt very confident that the issue would be handled & dealt with quiickly which I am happy to say it has been. So thank you again to Willed & Ari. Regards Sue Burchell”

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Posted 1 month ago

“No improvement to service required. Prompt assistance received. Thank you.”

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Posted 1 month ago

“I would highly recommend the team at willed funerals. The staff were all so lovely and professional. Simon especially went above and beyond to help us through such a difficult time. He was always available to answer any questions and made sure we were taken care of. Simons empathetic nature, patience and knowledge really put our family’s mind at ease.”

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Posted 1 month ago

“Recentently had the pleasure of twice dealing with staff at Willed found extremly helpfull and pleasant to deal with.”

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Posted 1 month ago

“Was easy ,staff very helpfull over the phone”

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Posted 1 month ago

“Easy to navigate and when I had a question they answered the phone straight away and advised me how to adjust the things I needed with no fuss.”

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Posted 1 month ago

“I would highly recommend Willed, my experience with Kerry and interactions with Jenny were 💯 positive. They helped make sad and awful circumstances and complex legal proceedings easier to progress. Thank you Kerry, I am so grateful.”

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Posted 1 month ago

“Customer service has been next to none Thank you for all the support”

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Posted 1 month ago

“I am releived to be able to talk by phone with people at Willed. Especially since although trying many times since first trying to contact Willed by phone never has a willed person answered my phone and there is no message to help otherwise. So now I have phone numbers to contact some people at Willed directly. Actually using the Platform is reasonably easy to complete the essentials. There is a lot of depth which allows for loading much financial and social information. To help others to access as much about oneself and social affairs as one could wish. So a very good platform with lots of whistles as well as bells”

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Posted 1 month ago

“Everyone in every dept were impeccably professional and clearly informative.. Willed you obviously hire from the pinnacle of your talent who apply to go Above & Beyond their best!! AAA rating from me!! Best Regards to everyone Garry Dover”

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Posted 1 month ago

“Very Professional and prompt with their service. No question ignored. Turn around Very Quick. Thanks Caroline and team.”

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Posted 1 month ago

“I am totally impressed with the service Willed provides I requested a copy of my will be resent and within hours on a Sunday Rachel had sent it That's impressive...I would recommend Willed for anyone wanting peace of mind knowing their affairs are in order Sincerely Michael Taylor”

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Posted 1 month ago

Willed is rated 4.9 based on 691 reviews