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Willed Reviews

4.9 Rating 693 Reviews

99 %

of reviewers recommend Willed

Company Reviews

4.9

Based on 693 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Phone:

1300 945 533

Email:

hello@willed.com.au

Willed 5 star review on 18th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Extremely helpful at such a difficult time. I had no idea what I had to do and they took me through it step by step and ensured the process ran as smoothly as possible. I highly recommend Willed and thank them for making it as easy as possible.”

Posted 7 months ago

“I love this service. It gives me peace of mind for my kids and myself for when I go that my final wishes will be carried out. I can also take the pressure off my loved ones by ensuring that all the information is there regarding what to do with my body after I die. I can also nominate my Power of Attorney. For someone like me who has medical issues, this is such a relief. Everything was so easy and I needed to ask a few questions with customer service and they got back to me immediately! So helpful. I cannot recommend this service highly enough.”

Posted 7 months ago

“All my questions were answer the way that it was explained to me , plus I like the way the plan was placed before I signed up, so thank you for everything”

Posted 7 months ago

“I rang two other companies but nobody returned my call or even answered the phone. Willed answered the phone immediately and organised everything very professionally and with kindness and understanding.”

Posted 7 months ago

“Very happy with our service. I had no idea where to start being my first time needed a Probate letter. Ari directed us with simple instructions. Fast and prompt results. Would recommend”

Posted 7 months ago

“Very good service.”

Posted 7 months ago

“Willed made the process so much easier. Answered every question and email promptly. Explained everything and took me through the steps.”

Posted 7 months ago

“Seem less experience, ashes returned in a timely manner, death certificate arrived very quickly. I was so glad I now have time to arrange a celebration of my loved ones life in my time, not rushed or pressured into anything. The team at Willed were supportive throughout the process.”

Posted 7 months ago

“We had idea of this service was available until we needed it. My sister did not want a funeral so we adhered to her wishes and had her cremated. We contacted Willed and they were extremely helpful as I had not done any of this ever. They kept in touch every step of the way which was very important to us and the family. We could not recommend them more highly. Simon was very helpful and treated our sister with the greatest respect and we will be forever grateful.”

Posted 7 months ago

“The consultant i spoke to was very professional and answered my questions with respect”

Posted 8 months ago

“It’s a great relief to have set up prepayment for cremation, and many thanks to Maya for her excellent and patient help with all my questions and concerns – making the process very smooth. I have already recommended Willed to a friend and will continue to recommend Willed to other friends.”

Posted 8 months ago

“Prompt attention, and comprehensive in its information. Maya was extremely personable and easy to communicate with.”

Posted 8 months ago

“Would highly recommend using Willed. Gemma was so professional, easy to talk to and kept me informed every step of the way”

Posted 8 months ago

“I recently used Willed in a Probate situation. They were wonderful. Explained everything as it happened. Kept me up to date with everything. They were happy to answer any questions I had. They made the entire process easy and stress free. Highly recommend.”

Posted 8 months ago

“I had to organise proceedings for my father as he passed away quite quickly. All staff I came in contact with were kind supportive and well informed. I would recommend willed to anyone needing uncomplicated advise and service.”

Posted 8 months ago

“I was nervous about writing a Will for the first time, but Willed made the process so easy! I had written my Will in less than 10 minutes and was able to easily print it out and sign it. The guidelines they provide to ensure your Will is legally legit made me feel confident that I was ticking every box. I've recommended Willed to all of my friends – such a great platform, especially for young people writing their very first Will.”

Posted 8 months ago

“Very easy to use. As the wills are checked with a legal team, I feel confident in the process. I had some questions following the payment and this too was a very efficient process. No waiting on the phone line, it was live chat. I’m waiting for the final product but am very happy with the process so far”

Posted 8 months ago

“Maya was very patient, helpful and explained everything. It was very easy and clear what I had to do and the emails were easy to understand and complete. I would certainly recommend Maya and Willed funerals, thank you 🙏”

Posted 8 months ago

“Gemma was very supportive and professional. Excellent advice and understanding of our situation. Will recommend.”

Posted 8 months ago

“I talked to my family (2 daughters and 8 siblings)before deciding to book a non-attendane cremation with Willed. What impressed me was that funds were invested in a Friendly Society and not retained by Willed. The cremation I booked was cheap and my ashes will be sent to my daughter. It will save my family members a lot of grief and expense in not having to arrange everything or travel from various places in Australia for a half hour service. Thank you Willed for your great service.”

Posted 8 months ago

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Willed is rated 4.9 based on 693 reviews