Extremely disappointed in the overall service. I watched the video on undercabinet LED light installation and was very interested in purchasing the high quality LED lighting shown in the turnket fully assembled package. Howeve, that is far from the experience I had. First It took two days to actually talk to a human being. I emailed detailed elevation shop drawings of my lighting needs with a list of products I hoped to use. Instead of me getting help with fully assembled LED undercabinet lighting ready to install like shown in their video, I received links to purchase everything I needed. I made the purchase, but little did I know I bought my self a weekend science project. I must cut my COB LEDs to size, solder wire leads on all my individual runs, cut my aluminum channels and diffusers to size, drill holes in the end caps, etc. A lot of work that I simply didn't have the time for, and I have an electrician to do the installation. Unfortunately, building LED lights is NOT a service the electrician offers. So, I starting doing the assembly this weekend; and it is a disaster. Right off the bat the vey first LED strip has the glue backing come off with the protective tape. I'm furious with this BS, and will be reaching out to customer service to see about returning everything.