Wired4Signs USA Reviews

Name: Wired4Signs USA
Address: 7669 Clinton Highway, Powell, Tennessee
Rating: 4.74

4.7 Rating 164 Reviews

93 %

of reviewers recommend Wired4Signs USA

4.7

Based on 164 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

(865) 306-7402

Email:

info@w4susa.com

Location:

7669 Clinton Highway,
Powell
Tennessee
37849

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Wired4Signs USA 5 star review on 6th December 2024

339

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Products are fantastic, high quality. They are very helpful when I have questions and respond quickly. I used the white iris ip68 strips with hi8 profile to achieve this look.”

Wired4Signs USA 5 star review on 29th April 2024

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Posted 7 months ago

very nice ,Stuart

Posted 7 months ago

“As I write this note it is December 10th 2024. I have sent two (2) emails on November 27th 2024 (saying that I did not receive) the solder connectors x's 3. Initially when I placed the order it was supposed to be the Niche series ( that have solderless joints). I did receive an email response saying that a "team member" would be following up. As of this note there has been no response from the "team member". I was very excited to have this product in my niches however, I am going to have to return the product as I can not wait any longer for the items to finish the install. I am very disappointed in the fact that I received the wrong product only the to realize all of the parts were not sent, in addition to, the complete lack of customer service response. OHara Powell”

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Posted 4 days ago

“Great Company and fast shipping.”

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Posted 1 week ago

Thanks for taking the time to leave a review Bryan!

Posted 5 days ago

“Easy checkout process, easy to navigate website, quick communication, team was very responsive. Shipping was delayed but course corrected by the team.”

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Posted 1 week ago

Thank you for your kind words, Catherine! We're glad you found our website easy to use and appreciated the quick communication from our team. We're always here to help, and we appreciate your understanding regarding the shipping delay. Happy to have you as a customer!

Posted 5 days ago

“Fantastic company, excellent prices and Justin does aa great job, they are the BEST”

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Posted 1 week ago

Thanks for taking the time to leave a review Jerry, much appreciated!

Posted 5 days ago

“This worked out perfectful for our pantry lighting project. Great quality, fast shipping!”

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Posted 1 week ago

Wow, that came out well Meghan! Thanks for taking the time to leave a review!

Posted 5 days ago

“Exactly what I needed for my lighted waterfall project. Very helpful!”

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Posted 1 week ago

Looks amazing Tricia! Thanks for the review!

Posted 1 week ago

“The Interaction with W4S has been very good. The quick response to question on the WEB Site is very helpful, and when mistakes was made, they were quick to get it fixed to my fiull satisfaction. They are now my "go to" for anything LED Light due to their excellent Customer Service”

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Posted 2 weeks ago

Happy to hear that Flemming, thanks for taking the time to leave a review!

Posted 1 week ago

“Always helpful, and pay attention to details which gives a great finished product, and always in a timely manner”

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Posted 3 weeks ago

Thanks for the review Noah!

Posted 2 weeks ago

“These guys are really helpful in answering questions about their products, and helped me figure out what is the best path forward for my custom marble run project! Especially helpful was being able to order 6" samples so I could see which products would work for me. Excellent idea.”

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Posted 3 weeks ago

Thanks for the review Chris! Happy to hear we were able to help you out.

Posted 2 weeks ago

“Sales rep walked me through the process of ordering the assembled fixtures. Finished assemblies are quite spiffy...I also ordered the "clips" as opposed to the two sided tape. Results were perfect and finished up in one day. Quick shipping. Highly recommend Wired4SignsUSA! Cheers!”

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Posted 3 weeks ago

Happy to be of service Richard, thanks for the review! You kitchen is looking great!

Posted 2 weeks ago

“I write this with a heavy heart as Wired4Signs has been my go to solution for a few years. I had a big walkway project and went to them, spending over 2k in lighting. While I thought things were okay, it didn’t end up going well. Of all the things I bought, only the power supply and LED channels were salvageable. I tossed their strips and controllers. The software for the controller was the worst thing I ever experienced, the strips weren’t that great either, not having a smooth transition. The advice on connecting them was poor, leaving a lot of wire management without good weatherproofing. I didn’t know how bad it was until I decided, right at the end of the project, to redo the strips. I contacted a new company who understood what I needed and provided super great advice. They gave me solderless connections that were weatherproofed so I didn’t need to worry about any wires. They also disagreed with what I pushed for, explained why, and urged me to get something else — that’s the sign of an expert and they knew they could help me. The new controllers and strips were amazing, and cost me just $600. I feel like such a sap spending as much as I did for this useless junk.”

Helpful Report

Posted 3 weeks ago

Hi Chris We take this sort of feedback seriously and will analyze this and see how we can do better in future. We are a small company and strive to give excellent customer service along with high quality products. Unfortunately the Strelitzia strip does have diodes far apart and we are in the process of trying to change that . We do not buy from China so our process in changing products takes a little longer for the factory to do the new design. I do not want you or any of my customers to be left feeling bad so I have done a $600 refund in the hopes that that will sweeten things a little. Let me know if I can help further.

Posted 2 weeks ago

“Good quality”

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Posted 3 weeks ago

“Wired4Signs is great to work with. Fast delivery and good communication. The DALCNET dimmers are fabulous.”

Wired4Signs USA 5 star review on 11th November 2024

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Posted 1 month ago

The lighting is looking great Eric! Thanks for taking the time to leave a review!

Posted 1 month ago

“requested installation instructions for the LED tape and channel on my order but have not received them. I was told they would be emailed to me.”

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Posted 1 month ago

“First time customer. Wired4signs USA was extremely quick to respond to my question. Very pleased with their customer service and I ordered what I needed. Will use them again when needed. Thank you.”

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Posted 1 month ago

“ok.ok.ok.ok”

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Posted 1 month ago

Thanks for the review Mike!

Posted 1 month ago

“Great product, with great service!! Will be using them for all future projects.”

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Posted 1 month ago

Thanks Tim! We look forward to working with you in the future.

Posted 1 month ago

“Good lights. Great for accenting.”

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Posted 1 month ago

“Very good customer service and loved the products”

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Posted 1 month ago

Thanks for the review Anthony!

Posted 1 month ago

“Great high quality LED channel. Great service and customer support so far as well. Looking forward to buying more.”

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Posted 1 month ago

Thanks Robert, your review is much appreciated!

Posted 1 month ago

Wired4Signs USA is rated 4.7 based on 164 reviews